SRE & Infrastructure Engineer
Eko Sulistyanto
Passionate about Linux, Cloud & Platform Automation. 10+ years of experience in infrastructure, web hosting, and site reliability engineering.
Professional Journey
A timeline of technical leadership, infrastructure automation, and reliability engineering.
Infrastructure Engineer
Upmind
Remote
- Building and maintaining infrastructure for a modern hosting platform
- Working on cloud infrastructure and platform automation
- Ensuring reliability and scalability of services
Site Reliability Engineer
hosting.com
Remote
- Ensured high availability and reliability of hosting infrastructure
- Implemented monitoring, alerting, and incident response processes
- Collaborated with engineering teams to improve system performance
- Automated operational tasks to reduce toil and improve efficiency
System Administrator
hosting.com
Remote
- Managed Linux-based hosting infrastructure and server environments
- Handled server provisioning, configuration, and maintenance
- Implemented security best practices and system hardening
- Provided escalation support for complex technical issues
Senior Technical Support
Qwords Cloud Web Hosting Indonesia
Jakarta, Indonesia
- Led technical support team and mentored junior engineers
- Resolved complex hosting and server issues for enterprise clients
- Managed cPanel/WHM environments and web hosting infrastructure
- Implemented JetBackup solutions for data protection
Technical Support
Qwords Cloud Web Hosting Indonesia
Jakarta, Indonesia
- Provided technical support for web hosting customers
- Managed Linux servers and cPanel/WHM control panels
- Troubleshot DNS, email, and website issues
- Assisted clients with server migrations and configurations
Technical Support Associate
Garena
Jakarta, Indonesia
- Provided technical support for gaming platform users
- Handled escalations and complex technical issues
- Collaborated with development teams on bug reporting and resolution
- Contributed to knowledge base documentation
Helpdesk Support
PT AJN Solusindo
Greater Jakarta Area, Indonesia
- Provided on-site helpdesk support at Bank DKI headquarters
- Assisted employees with hardware and software issues
- Maintained IT equipment and performed troubleshooting
Network Operation Control
PT AJN Solusindo
Greater Jakarta Area, Indonesia
- Monitored network infrastructure and system health
- Responded to alerts and managed incident escalations
- Maintained network documentation and operational procedures
- Ensured uptime and availability of critical systems
About Me
I am Eko Sulistyanto, an SRE and Infrastructure Engineer with over 10 years of experience in web hosting, system administration, and platform automation. I specialize in Linux systems, cloud infrastructure, and building reliable, scalable platforms for mission-critical applications.
Location
Kuta, Bali
Experience
10+ Years
Focus
SRE & Support
Stack
Linux, Cloud